Who is responsible

Clarisensus Kft., 7621 Pécs, frissesség és megújulásóczi út 65., Magyarország. Data protection officer: [email protected].

Legal framework

We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable statutory requirements in Hungary. If this privacy notice conflicts with applicable laws, statutory provisions prevail.

What we collect

When placing an order, we only request information necessary to deliver your package: name, delivery address, email address, phone number, and details of items placed in the cart. We do not collect or record payment card details on this website. While browsing, the system logs technical data, such as IP address, browser type, and visited pages, using the cookies described below.

• Customer contact and delivery details (name, shipping address, billing address, email address, phone number).
• Order and purchase history, chosen shipping and collection methods.
• Technical telemetry and device diagnostic data (IP address, browser type, session identifiers).
• Logged records of customer service communications and written inquiries.

Why we use it

• Preparing and dispatching orders with care, and managing any returns.
• Direct communication, replying to incoming messages, and sending package status updates.
• Maintaining website security and assessing traffic.
• Delivering news and promotional offers, strictly with prior subscription. An unsubscribe option is provided in every message.

Cookies and browser data

This website places small data files in your browser. Essential cookies support shopping cart management and the checkout process, and cannot be disabled. Analytical cookies use aggregated data to help us understand visitor needs. We only use advertising cookies with your explicit consent. You can change your choice at any time in the cookie banner or your browser menu; detailed information is available in our Cookie Policy.

Data transfer to our partners

Logistics providers receive only the data strictly necessary for delivery. The financial partner handling the transaction processes the data required to settle payment. Hosting and analytics providers process data on our behalf under contractual obligations. We do not sell personal data to anyone for commercial purposes.

In accordance with relevant data protection legislation, Clarisensus Kft. does not sell or rent customers' personal data to third parties for commercial purposes and uses it solely for fulfilling orders.

Data retention period

We retain purchase records in our archive for the period required by accounting regulations, after which they are deleted. User account data is retained until the account is closed. Analytical data is stored for 14 months.

Your rights

Under the European Union General Data Protection Regulation (GDPR) and the Hungarian Info Act, the customer has the right to access their personal data, request its rectification, erasure, or restriction of processing, and exercise the right to data portability and objection via [email protected].

Security

There is no need to enter debit or credit card details in the Clarisensus store, as payment is made exclusively via direct bank transfer or free cash on delivery to the courier upon receipt; therefore, the system does not collect or store card information.

Questions about this policy

Contact us at [email protected], or call our workshop at +36 207 721 003 between Mon-Fri 10:00 - 18:45, Sat 10:00 - 13:45. We answer all inquiries within one business day.

Merchant

Clarisensus Kft.

Registered address

7621 Pécs, frissesség és megújulásóczi út 65., Magyarország

Email

[email protected]

Phone

+36 207 721 003

Working hours

Mon-Fri 10:00 - 18:45, Sat 10:00 - 13:45

Registration

Cégjegyzékszám: 4353054104